Everything before booking.

Both are unlimited hours — no caps, no credits, no metered usage. The difference is scope. Core ($1,000/mo) covers workflows, automations, and pipelines — the automation engine. Sequences, triggers, conditional logic, pipeline routing, speed-to-lead bots, no-show recovery, reactivation. 48-hour turnaround. Flagship ($2,000/mo) is all-inclusive: everything in Core PLUS the full backend + technical stack (snapshots, calendars, A2P 10DLC, Meta Pixel + CAPI, Google Ads tracking, GA4, GTM, AI agents, custom code, integrations, ongoing maintenance, custom email/SMS design, new-client onboarding) AND the client-facing creative stack (sites, sales funnels, forms + surveys). 24-hour turnaround. The simplest decision: Core if your stack is built and you just need the automation layer. Flagship if you want one vendor for every GHL build.

Yes. Every plan is unlimited hours, every month, every category in that plan's scope. No caps. No credits. No metered usage. If you submit 4 builds this week and 18 next week, no extra charge. The only thing that differs across tiers is which build categories are in scope — not how many builds you can submit. That's the whole point of a flat retainer: predictable cost, no fear of over-using.

Anytime, mid-month. We pro-rate the difference and you immediately get the new tier's scope + SLA. Most agencies start on Core to test the relationship and move to Flagship when they want us handling everything — backend, technical, AND client-facing sites + funnels. Downgrades work the same way — no penalty.

Core is deliberately scoped to workflows + automations + pipelines because that's where the speed-and-quality leverage compounds — same patterns repeated across many clients. Everything else (backend stack, technical builds, sites, funnels, forms) lives in Flagship where the unit economics make sense. Each tier is internally consistent so you're never paying for scope you don't use.

One workflow, one pipeline, one funnel, one site page, one snapshot, one email/SMS sequence — each counts as one build. Larger projects get scoped into multiple builds. Most ship in 24 hours; you typically see at least one shipped result every business day, often more for short builds. Again — no cap. Submit as many as you have.

Yes — everything. Workflows, pipelines, snapshots, calendars, email/SMS templates (design + wiring), AI agents, custom CSS/JS/React, SaaS-mode tweaks, integrations, Meta Pixel + CAPI server-side, Google Ads conversion tracking, GA4, GTM (including server-side), attribution dashboards, A2P 10DLC brand + campaign registration with Twilio, sites + landing pages, sales funnels, multi-step forms + surveys, ongoing maintenance, new-client onboarding, data migrations. If it lives inside GHL or its API or its tracking layer, we build it. The only things we don't touch: domain DNS at the registrar (you control), and payment processor account creation (you own the merchant account).

Yes — included in Flagship. Brand registration, campaign registration, use-case selection, sample message drafting (TCPA-aligned), opt-in language audit, resubmissions when carriers reject — handled. Most agencies stall here for weeks because of rejection cycles; we have the templates and the rejection patterns memorized. Toll-free verification too if you're going that route instead.

Yes — included in Flagship. Meta Pixel install + CAPI (server-side), Google Ads conversion tracking, GA4 with custom events, GTM containers (client and server-side), enhanced conversions, offline conversion uploads, attribution mapping, UTM hygiene, agency-level reporting dashboards. If your campaigns need it tracked, we wire it.

Both options. The monthly retainer covers the GHL fulfillment + tracking layer. If you want us actually managing the campaigns end-to-end (creative, targeting, daily optimization, white-labeled under your agency brand), that's an optional add-on we scope on the intro call. We run agency / B2B ads, ecommerce / DTC ads, and home service ads today.

Ongoing fulfillment. We're your retained fulfillment partner — we handle new builds, maintenance, fixes, ongoing tweaks, new client onboarding, data migrations, audits. Anything that comes up in your GHL operations across the month, we handle. That's the difference between a build shop and a fulfillment company.

Most builds ship in 24 hours from when you submit (48 hours on Core). Small builds (workflows, single funnel pages, short SMS sequences) often ship same-day. Multi-stage projects (full snapshots, complex AI integrations, multi-page funnels) may take 48-72 hours. You'll see live status on the shared dashboard.

The biggest difference: we don't cap hours and we don't sell build credits. Every Snapboard plan is genuinely unlimited hours, every month. Most competitors meter usage under the hood — "up to X builds/month" or "40 build credits" — and you end up rationing requests. We don't. Submit as many as you have, every month. Beyond that: we don't require a 3-month commitment (pause anytime starting month 1), our money-back window is 30 days vs their 14, and we offer Core at $1,000 for agencies that just need the automation engine, which Fusemate doesn't have. On Flagship we're $2,000/mo for the full GHL surface (backend + technical + sites + funnels) — competitors charge separately for that creative tier. The big shops have more headcount; we have a tighter, more senior team, faster default SLA, and the unlimited promise actually means unlimited.

Yes. Bring your ops lead, account managers, anyone who needs to submit. We don't charge per seat.

Unlimited revisions on every build — we keep iterating until it works the way you want. And you're covered by a 30-day satisfaction guarantee: if you're not satisfied for any reason in your first 30 days, we refund your first month in full. No negotiation, no retention call.

Yes. Pause your subscription mid-month. We resume from your remaining days when you come back. No "use it or lose it." Most agencies pause during slow seasons or after a heavy build push. No 3-month minimum, no early-termination fee.

You add us as a user on the relevant GHL sub-accounts. We never touch agency-level settings unless you explicitly request it. We log every change in the build card so your team can review what we did.

No. We work with any agency, consultant, SaaS owner, or operator running GHL — home services, e-com, coaching, info, B2B, healthcare, real estate, whatever. The build patterns repeat across niches. If it lives in GHL, we build it.

Yes. Most of our clients are agencies. Some are direct operators running their own single-business GHL. Both work.